[Resolved] Whirlpool India — Washing machine model no - 13387 | |||
Whirlpool washing machine replacement Washing machine model no - 13387, machine serial no. inb[protected], cw 7 kg, Date of purchase: 22/02/2012 Complaint no. cn[protected] Very bad experience with whirlpool washing machine. we are facing some issues with this washing machine every six months interval from the day it has purchased. and we have raising complaint frequently (you can pull the data from the system if required), and everytime the technicians giving some lame excuses and kept patching it. we have replaced the mother board itself three or four times. spend more than the cost of machine for maintenance alone. It works for 1 or 2 months and again broke down, every time my mom alone struggling and finally this machine is down completely. I have registered a complaint cn[protected] yesterday. Pfa file for reference. Whirlpool - designed to delight??? Was this information helpful? | |||
Dec 3, 2016 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Nov 01, 2016 Whirlpool India Customer Care's response Dear Venkat Vaidyanathan, We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you. Regards, Whirlpool Support Verified Support Nov 02, 2016 Whirlpool India Customer Care's response Dear Venkat Vaidyanathan, Our service technician visited at your place and found that there is TSP in the appliance which needs to be replaced. Further, we would like to inform you that your half of the work has already been done and the remaining work will be done by today. Regards, Whirlpool Support | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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