[Resolved]  Whirlpool India — washing machine under breakdown since last 2 month

Address:Ahmedabad, Gujarat

Dear sir, we purchase whirlpool 360 bloom wash on DEC-13 and with us since last 8 months. machine has been installed by whirlpool service engineer. since installation machine not run in proper way same informed to service center and service person Mr. Sohail since 1st august machine under breakdown and complaint has been done to service center (Reg no -AH[protected]) complaint was not attended properly and machine condition is same and complaint closed without customer confirmation it is noted that whirlpool is given service in 24 hour but our machine is under breakdown since 1st august new complaint reg no -AH [protected]. since last 20 days service engineer said that machine is not repairable and will replace with new one but service person said we don't have bloom wash machine you have to take stain wash washing machine which cost less that machine we have. kindly do the needful. regards, Mayank pithwa Mob-[protected]/[protected]
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Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2014
Whirlpool India Customer Care's response
Dear Mayank, Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly. Warm Regards, Whirlpool India
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