Whirlpool India — Water Leaking issue with model 11053 whirlpool ref 410 dlx

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New Delhi, Delhi

I had purchased Whirlpool Refrigerator 11053 whirlpool ref 410 dlx Professional on[protected]. But almost 1 year back we started facing water leakage problem from it. On lodging the problem with your customer service center, an engineer was sent for the rectification of the same. But within 10 days of rectification of problem the same issue started over again. We raised the second round of complaint but it did not rectified. Like this we have go the service done for more than 5 times, however no fix is done, we were also told that this particular model has this problem and it will persist. We were asked to give the satisfaction code but when we did not give the same they called us many times and we were forced to give the same to them. We started living with the issue by keeping box to collect the water, but it is not the permanent solution and is full of hassels. Moreover vegetable box has also become frozen box. We are sick with it and now need a replacement, We are ready to bare some cost for replacement also Pls help us in resolving issue. Regards nipun [protected]