[Resolved]  Whirlpool Of India Ltd. — washing machine

Address:

Kollam, Kerala

To M/s Whirlpool of India Ltd. Whirlpool House Plot No. 40, Sector 44, Gurgaon – 122002 Haryana Dear Sir, I purchased a Whirlpool washing machine (Splash mode No.12679) I have paid Rs.11200/- I have paid Rs.11200/-. Serial No INF[protected], on 28Th /o8/2011, from Darsana Traders, Karunagappally, Kollam, Kerala . When I brought the machine home and the service mechanic installed it, on the day itself. When power was on, a loud sound came from it. After inspection the service mechanic found that the washing machine was faulty one . So, he recommended to issue new one and installed it . The Model No. of the same is 12679, and SL No .INB[protected]. The new washing machine hardly worked for one year, then stopped working. I call the service mechanic and he inspected the same. He said that, the Circuit Board of the washing machine was gone. The Circuit Board replaced by the service mechanic. On 10/04/2015 the washing machine stopped during working. I called your service mechanic, he inspected the washing machine and found that the Circuit Board, the gear and the bearing systems of the machine are not working .They must be replaced. It will costs Rs.4850/- and he also said that, they must be replaced by my own cost. 1. Since the washing machine had fatal defects, on the day of purchase, 2.The washing machine itself had to replace on the day of purchase 28/08/2011, after the installation . 3. After one year, the Circuit Board had gone and it wanted replaced. 4. Again one year after, on 10/04 /2015/ the replaced Circuit Board, Bearing System and Gear System are fatally damaged. The cause of the defects of the machine and the spares is due to your poor manufacture ship. . So, you are the lone person responsible for all, above said, losses and miseries. As per your condition, the warranty period is over. So, It is a perfect cheat, I used the machine in rare times.Rs.11200/- is not a small amount to me. You have the responsibility to replace the washing machine, in free of cost. You had not complied it, till the date . I had already suffered very lot of pain, insults, mental agony and monitory losses. Your machine is the cause of them. You are the person responsible for them. I was suffered very lot by your washing machine, Whirl Pool Splash Model 12679. The washing machine was not replaced by you. It is informed you that, I am failing a suite in the Court of Consumer Protection, Kollam, Kerala, within 40 days. Yours faithfully, Suresh Babu .V, Edathittamekkathi, Pada North, P O, Karuvagapally, Kollam, Kerala State e-mail [protected]@gmail.com Karunagappally PO. 26/06/2015. Mob: [protected]