[Resolved] Whirlpool Of India — To complain about the worst customer service in whirlpool

thandapani karthikeyan

from Pune, Maharashtra

Address:

Vellore, Tamil Nadu

- I have the complain no SR[protected]. I am using the product since 2 years no product issue, But rat has bit the internal drain house. So now water leakage in the machine. - I requested the service man to provide the part ASAP, but he said its not available. now its more than a month. - No action has been taken from any one. - I have called several time to customer care & service man, No response. (too much money & time wasted on this) - Now I need an help in resolving this issue ASAP. Kindly need help to get the part or replace my machine, which whirlpool can provide the good service. Thanks [protected]

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Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2015

Whirlpool India Customer Care's response Dear Sir, Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly. Thank you, Warm regards, Whirlpool India

Verified Support

Sep 23, 2015

Whirlpool India Customer Care's response Dear Sir, As per our conversation with our team, we are trying to fetch the required part and will get in touch with you as soon as we have an update. Warm regards, Whirlpool India

Verified Support

Sep 24, 2015

Whirlpool India Customer Care's response Dear Sir, As per our conversation with our team, your appliance has been repaired and the query has been resolved from our end. Please feel free to get in touch with us for any further assistance. Thank you Warm regards, Whirlpool India