[Resolved]  Whirlpool — Problems with Whirlpool washing machine

Address:Vadodara, Gujarat

Whirl pool washing machine is giving trouble every now and then .If I have to get it repared it today, it is going to Rs. 4000 of reparing expense on top of price of washing machine in 3 years use. And people are cheating here. First they asked me to change the PCB, when before 3onths machine stopped worikng. It costed me Rs. 2000. I got it changed and then after that all of a sudden there was big vibration and it caused my machine to jump and the lid of the machine came out and broken. I called customer care and engineer from the service station came and said needed to change suspension and new lid. It will cost me Rs 1500+1600. When I said them I do not want to spend 1/3 of cost of machine just after 3 years. And that is also without guarantee that next month there will not be any new problem with this rubbish machine. They Said they will give me discont and will charge me Rs 1800 . Big discount ...Rs. 3000 to Rs 1800. Wow.. Then Ithought about checking the price of these parts out side the company .And it was said it will cost around Rs 1500. I really feel like cheated by the company any service centre. I asked for the replacement of the machine, as every now and then if one has to spend this much money without any guarantee..why one should by branded goods ? I will say never buy a Whirl pool washing machine.
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Aug 14, 2020
Complaint marked as Resolved 
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