[Resolved]  Whirlpool Refrigerator — Date of Purchase - 30-Oct-2013, Till now haven't received

Address:

Chennai, Tamil Nadu

Hi This is Venkat from Chennai, I purchased a whirlpool Refrigerator on 30-Oct-2013 by seeing the Diwali offers in whirlpool web site, i went to one the dealer S.C.Shah & Company Pvt Ltd - OMR Road - Thoraipakkam- Chennai - 600 096...i Paid 5000 rupees advance and remaining 16000 i paid at the time of delivery of the Refrigerator...i didn't receive the Revlon gift hamper & also the Scratched Card Gift Hamper at the time, they told that no stock available at this time we will give you once we received from whirlpool...

I continuously approached the S.C.Shah & Company Pvt Ltd to get the Revlon Gift Hamper and Scratched Card gift hamper from 31-Oct-2013 onward …finally on 29-Nov-2013 i got the Revlon Gift Hamper Only...on the same day i scratched Card also, in that Scratch Card gift hamper I got 2800 rupees worth of gift hamper….
From 29-Nov-2013 onwards I am running behind them, but till today I didn’t received the Scratch Card Gift Hamper worth of 2800 rupees…
Every time S.C.Shah & Company Pvt Ltd saying the same story that they didn’t receive the scratch card gift hampers from whirlpool….i given a call to whirlpool head office India and customer care also ……but no use…
I dropped 3 emails to whirlpool India ( helpdeskindia) but no use…no response…3 months over I am still waiting to receive the Scratch Card Gift Hamper ….but I don’t when I am going collect this one….
I take this issue to the management of S.C.Shah & Company Pvt Ltd – Chennai- also; they are not at all responding on this issue…the staffs are laughing on Customers at the end….
One Request to all never and ever visit the shop like S.C.Shah & Company Pvt Ltd anywhere in India
It should not repeat with any one….any family…..
Thank You
Regards
Venkat
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