Whirlpool Washing Machine — Drum vibration and machine sound

Address:

639108

I bought a Washing Machine on 08.11.2015. I used only three times. Now the drum makes too much vibration and sound and machine moves due to vibration. So, I had stopped to use for the past one month. The machine was bought in Cauvery Electronics, Karur, Tamilnadu. I made a complaint in Whirlpool Service Center on 13.01.2016. They assured that they would attend on 16.01.2016. But not came. Then they called on 18.01.2016 and told that they would attend on 19.01.2016 (today) morning @9.00 am. But not came. Then I called them but not attended the call. Moreover, they did not call till this time. I never saw such response less persons. So, I do not need machine and I want my money return back.