[Resolved] Whirlpool — Worst products and pathetic service

MANOJ KUMAR

Address:

New Delhi, Delhi

I purchased 6th scenes refrigerator from whirlpool company. Within 6 months gas goes away. recharge gas on our cost As there was no warranty for gas leake . After that 3 times they change thermosostate on our cost due to excess ice deposit and freezzer dore came out. There service ppersonnel are courtesy less. They do not listen to cuscustomers. Manoj Kumar Saxena [protected]

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Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

May 11, 2015

Whirlpool India Customer Care's response Dear Manoj, Please call us on our CRM number 60008558 or [protected] or send us an email at [protected]@gmail.com listing your complaint, contact details and/or complaint number. We will get in touch with you as soon as possible. Thank you Warm Regards, Whirlpool India

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Comments

MANOJ KUMAR

Raised complaints in customer care. Executive visited exactly same way as last 3 times. Customer care executive gave us satisfaction code which we have to tell executive if we are satisfied .Every time we are not giving this code to service executive as we are not at all satisfied with product and his service but that hardly matters to executive.
last time executive changed thermosatte
for this same reason with zero effect.this timetime heis asking fot ovove gss filling.WE ARE NONOT SASATSATISFSATISFISATISFINSATISFINE AT ALL