Wickedleak Inc Limited — Mobile wammy titan 5-defective mobile received

Address:Mumbai City, Maharashtra, 400071
Website:wickedleak.org

Sir, I have ordered a Titan 5 Mobile on 27-11-15 and got the mobile on 29-11-15. Upon receive I noticed the Google play is getting crashed when I type a letter on search. I have paid INR 14999.00 to purchase a Wammy Titan 5 Mobile. Contacted Wickedleak, they send a mail to send the mobile back to Mumbai. The wicked leak website says 7 days money back guarantee and free door pick but it was not followed. When I contact them since I got the defective mobile asked for refund they said same mobile will be repaired and send to me. I sent the mobile on my own cost of INR 550.00 Later I asked for a replacement, they refused. Spending so much money and wait for so long I got frustrated. What they promise in their advertisement or in their web site is not followed and cheating. This type of company should be banned in selling of mobiles. I here by request to solve this issue and arrange for refund.I am ready to send back the mobile back to wickedleak if they agree for refund. Thanks Antony
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

hi,

We Have Fix And Resolve The Issue Of the Customer

Regards,
Wickedleak Team
Sir,
Now facing another problem
1-When i called X and the call is attended by X and that is in process.But when i tried the same X call is going even though the old call is in process.

>
2-Call is getting hanged.
Making it a point, Problem is not solved, using the same defective device and facing another problem.


soon after i got the device delivered to me, i tried to use certain features in my mobile but application got crashed. When i informed them they told, it is normal for all mobiles. i was not happy with their answer and i asked for refund, but they told me that, they wont arrange for refund instead they asked me to send the device to their address.

(Before booking the mobile they said, door step pick up, door step service, but they didn't even arrange for reverse pick up.)

Now they have send the same defective device to me, and i am facing another problem now.

I am really fed up with their service and product.

I want my money back. Kindly do the needful
My wammy note 3 is locked, how to open the lock.
or how to do factory reset.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    WickedLeak
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    60
    Pending
    0
    Resolved
    10
    WickedLeak Phone
    +91 22 3381 4147
    WickedLeak Address
    Aditya Villa, Waman Wadi, S.T. Road, Mumbai, Maharashtra, India - 400071
    View all WickedLeak contact information