Wipro — Regarding Billing ! Wosrt service provided BY tikona Billing department

Address:Pune, Maharashtra

Complain NUmber: 1-[protected] I Got transfer from mumbai to pune, so i called tikona care on 6th June regarding transfer process. The tikona executive asked me for new location pin code, i have given pincode, then he said we have tikona service thier, you can take DEVICE to pune and will provide you installation in pune within 3 days. Then after 2 week they did installation. When i got july month bill they have added device charges 1500, from that day i was complaining to tikona care regarding bill issue, now today almost 2 months passed still my issue has been not resolved, every time they are saying same thing i have escalated your point and will resovle in 24 hrs to 48 hrs, but now almost more than 2 MONTHS has been passed and my issue has not been resolved.
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Dear Jatin,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details.We have assigned a reference number # TIKSE1373 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Jatin,

This is a gentle reminder to follow-up on your concern listed on Sept 14, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKSE1373 in the subject line.

Regards,
Tikona Care
Dear Jatin

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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