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Wonderchef Home Appliances Complaints & Reviews

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Last updated Dec 14, 2023
Complaints 411
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Wonderchef Home Appliances reviews & complaints(411)

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V
Vishwali Korgaonkar
Dec 14, 2023
Dec 15, 2023
This thread was updated on Dec 15, 2023
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Gas stove is not working

Dear team

i ordered wonderchef ruby black cooktop glass manual gas Stove of 4 burner from Flipkart order id ( OD[protected]
which delivered on 10 August 2022 with 2 year warranty,

i am writing here to complaining about gas stove,
stove is not working properly from last 15 days, The fire comes out from the burners of the gas stove and also the fire burns around the burner, and the fire...
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N
Nov 25, 2023
Nov 28, 2023
This thread was updated on Nov 28, 2023
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Hole in the mixie jar

Address:1448/A, 23rd Street , Poompuhar Nagar, Kolathur, Chennai

My complaint number is TN[protected], as per ccare executive it's under process of replacement of the product, please close it on priority. Mobile number - [protected] & [protected].

Pin code - 600099...
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S
SSharma@007
from Pune, Maharashtra
Sep 28, 2023
Sep 29, 2023
This thread was updated on Sep 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cooker set

Address:303, cineria building, Venkatesh flora phase 2, mundhwa 411036

Hello,
I purchased a cooker set of five and three liters from the wonderchef store last year. Uptil last month I did not get a chance to use that cooker so once I used it last month for the first time, there was no whistle coming from the cooker and the rice got burnt.
The next time I used it, same thing happened. No whistle.
I called the customer care number provided on the box on 6th September 2023. They registered...
+6 photos
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A
Ajmath Banu
Sep 14, 2023
Sep 20, 2023
This thread was updated on Sep 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Undelivered replacement

Complaint ID : TN[protected], Complaint ID: TN[protected]

Both my complaints were closed without being solved. I bought a casserole set from wonderchef in June 2023. The set came with broken knobs.

Upon raising issue, I was told I will receive a replacement within 5 to 7 working days. It has been 3 months.

I am located in Singapore and have spent extensively on IDD trying to call wonderchef hotline...
+3 photos
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J
jyotika123
from Ahmedabad, Gujarat
Aug 4, 2023
Apr 10, 2024
This thread was updated on Apr 10, 2024
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Pathetic customer care

Hi, what kind of customer care is this. Technicians are not at all responding or provide service. Such a pathetic and rude response ever received. They don't bother to confirm the address.

Everytime they just cancel.. And always rude response. It's being 2nd time they have closed the request without closure...
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R
Rakwalsahil
from Port Blair, Andaman and Nicobar Islands
May 29, 2023
May 30, 2023
This thread was updated on May 30, 2023
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Wet blender and chopper not working

Address:Near Smart 360 packers and movers, panipath road, haddo, portblair 744102

I have brought wonderchef home appliance i.e nutri blend ckm but it's wet blender blades and chopper are not working properly. Wet blender blades leaves black colour liquid inside or outside the jar and chopper blades are not rotating while using.. since it is under warranty pls replace or repair the product....
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saroj nanda
from Gurgaon, Haryana
May 13, 2023
May 16, 2023
This thread was updated on May 16, 2023
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Complaint regarding gas stove

Address:Sector 45 Gurgaon

2wkback I purchased wonderchef gasstove from Deerika mall...the burners fire is very slow...
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S
Sanjukta Abhishek Chatterjee
Apr 17, 2023
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OTG does not work+Pathetic customer service

Post Purchase of this Wonderchef product, I have been frantically trying to contact them to return the product basis - Front door of the OTG not opening, miniature size. I am not receiving any proactiveness from their side to work on the ticket and they have on their own closed the ticket. (Ticket No:[protected]. Whatssap message to number +[protected],[protected] received no appropriate response. They call at odd hours (I had SHraddh...
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P
Mar 14, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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Wonderchef nutri blend sparks and smokes and loud noise

Less than 9 months - Blender makes a loud sound and smoke comes out. Today there were sparks seen. This is second time this is happening.
This product is dangerous and looks like it will explode. We are supporting a useless product for no reason....
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A
Mar 3, 2023
Mar 9, 2023
This thread was updated on Mar 9, 2023
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About mixer grinder which I bought it from amazon

Address:Wonderchef

Bought this product last October from amazon which is under warranty .While running the mixer grinder it produce some smell like coil burning . Now the mixer is dead and the blades are cheap quality . I registered multiple mails, made calls, send videos of the defective product like a telemarketer do every possible things under the sky . They are not responding. I lost my money . There service is too bad ....
+3 photos
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G
Gauravshrivastav
Feb 11, 2023
Feb 25, 2023
This thread was updated on Feb 25, 2023
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Complaint not solve last 90 days

I have purchase 3 burner stove in 29/07/ 2022 i have complained regarding stove burner to your customer care after that a technician was came after 20 days he checked and says part will available next 10 days but still not received any part from your side
even after visit problem was increase and still waiting for your technician last 90 days and received notification your problem has been solve while was not solve
Kindly exchange...
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G
Gauravshrivastav
Feb 11, 2023
Feb 25, 2023
This thread was updated on Feb 25, 2023
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Complaint not solve last 70 days

I have purchase 3 burner stove in August 2022 i have complained regarding stove burner to your customer care after that a technician was came after 20 days he checked and says part will available next 10 days but still not received any part from your side
even after visit problem was increase and still waiting for your technician last 70 days and received notification your problem has been solve while was not solve
Kindly exchange...
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S
sharcomp
Feb 3, 2023
Feb 10, 2023
This thread was updated on Feb 10, 2023
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Wonderchef Forza Cast-Iron Kadhai

KL[protected] - Its been more than a month since i raised the complaint for warranty claim. terrible response from customer care. Even after submitting the photos and other details requested, the ticket is being closed without proper resolution. Last correspondance 2 weeks bck was that a specialist is looking at the case. No further movement....
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5
5444
from Mumbai, Maharashtra
Feb 2, 2023
Feb 10, 2023
This thread was updated on Feb 10, 2023
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Terrible After sales service and misconduct of information shared by Tejas wayle

Address:Terrible After sales Service and misconduct of information by staff Tejas Wayle
Website:Www.wonderchef.in

Your complaint is successfully registered. Here is your complaint ID: BH[protected],
The case is ongoing since last 15 days and till now the company is only giving fake promises and updates and till now the replacement isn’t approved
The agent called tejas wayle
I have a specifically issue with this executive for sharing only misinformation
As updates recieved by calling on toll free number said your replacement...
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J
Jayashri0398
from Kūkatpalli, Telangana
Jan 31, 2023
Feb 3, 2023
This thread was updated on Feb 3, 2023
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I am complaining about my kettle

I purchased kettle 3 months back, but suddenly it's stopped working. There is no current to head water. it's in warranty. Can you please help with exchange or fixing it...
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J
Jan 30, 2023
Feb 25, 2023
This thread was updated on Feb 25, 2023
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Dosa tawa

I have complained 3 times in toll free number and sent images of damaged product alongwith waranty cards but still not resolved my compain no.s are MA[protected] and MA[protected]...
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M
Maddy304
from Delhi, Delhi
Jan 26, 2023
Jan 30, 2023
This thread was updated on Jan 30, 2023
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Refund for Roti Magic is not addressed for 3 months

Hello, as per the email intimation in the launch of Roti Magic I have pre-booked it on 28th May, 2022, order id - WDCN375076. It was clearly mentioned that the pre-booking amount (5000 rupees) is 100% refundable in case of cancellation after the demo to happen at home. I have waited for 5 months hoping to get a jome demo (which did not happen, only tele demo was faciliated) and finally on Nov 9th, 2023 have requested for cancellation and...
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D
Dosti Kitchen
from Mumbai, Maharashtra
Jan 21, 2023
Jan 27, 2023
This thread was updated on Jan 27, 2023
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Turbo chopper

Address:Andheri East

I have been raised complaint for broken lever handle of Turbo chopper, my complaint no. MA[protected]. Please solve my issue ASAP....
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R
r.dk
from gaya, Bihar
Dec 20, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Mixer grinder not working

Address:station road laxman shayalane opp roxy hotel ,Gaya Bihar

Mixer grinder is not starting and it was only 14 months old....
+1 photos
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S
Sumalathab
from Hyderabad, Telangana
Oct 13, 2022
Oct 31, 2022
This thread was updated on Oct 31, 2022
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Defective chimney sold and not providing support and service

Address:Riddhi Saphire, narsing, Hyderabad, 500089

I purchased wondercheff chimny in Flipkart. I requested for installation to wonderchef and flipkart. Both not not provide the service. 1 month I waited at last I booked installation in urbanclap. After installation light not working and as mentioned features not working. I raised complaint to flipkart first. As per policy 10 days crossed. They won't provide service. And suggested to contacted wonderchef. I gave multiple times complaint but...
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