Woodland — Alteration issues

Address:

Surat, Gujarat

I had purchased a pair of trousers from woodlands, parlepoint surat. the same i gave it for alteration purpose and the manager in charge asked me to collect the next day.
i also asked him to call me in case it was not ready the next day.
the next day when i went to collect my trousers was not ready, and the manager was least bothered in giving me any justifications for the same.
i found this to be highly irresponsible of him, he was neither apologetic nor bothered about his customer service.
i suppose u need to make him realize the same