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Woodland Customer Care

Woodland Shoes Worldwide

No 575, Near Post Office, D B Road, R S Puram
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 254 4250
 +91 422 254 1248
Mobile:+91 84 8974 7728
 
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Woodland Complaints & Reviews

Woodland - Poor customer service

User
 ramnar on Aug 19, 2014
Hi, I wanted the model number 554 (khaki), size 9/ 43. Have spent almost a month an dfinally was oushed to Pondy bazaar, Chennai. The shop keeper (Raunak) confirmed that it is available in other places and that he will get it couriered. This happened on the 10th August. When I called the next day I was informed that Raunak is on leave. Again I had to explain the history to another sales guy by Mani, this guy checked and called me and said that it is available in Coimbatore and that he will get it couriered and call me the next day. Again on not receiving the call, I had to call them again...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Woodland - Bad quality shoes and no customer support

User
 arunssss on Aug 6, 2014
Dear Sir/ Mam, I purchased a pair of shoes from Woodland store, Address- M/s. Aero Club, Woodland, shop no.4, Gaurav Tower, Malviya Nagar, Jaipur. Bill Dated- 11/07/2014 and Repair Slip Dated- 19/07/2014. And I have already visited your concerned store thrice regarding the same, as well as pushed a mail to the customer care e-mail id provided. But still don't have any reply to my issue. The problem is that, the representatives conveyed me that I will receive a call regarding the same with in 10 days, and I have still not received any response from there side. At the time when...
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Woodland - color fade after using for 2 days only..new purchase

User
 raghav056 on Jun 27, 2014
dear sir i have purchased one woodland shoe from kolkata shoroom near hotel oberoi esplanade ...on 08.5 2014. model number GC/ 1177112W1 size 41..color..brown..at the cost of Rs 3295/ At the time of purchase i was told the color is water resistant..insidantly..after using for one day..i went to the show room and complain that the color of the shoe has faded while i was removing a mud spot..with a soft cloth..but the owrer of the shop received the shoe on 13.5.2014 and returned the same shoe without doing any action / replacement of the shoe..neither he told the reasons for such an action...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Woodland - Against poor quality shoes manufactured by woodland

User
 Himanshu2989 on Jun 26, 2014
Hi Dear, I am himanshu singh, working as customer support Engineer in SKF India, Gandhidham Gujrat basically I am from M P. I have been a regular user of Woodland shoes since 2004 and a very much satisfied customer with its quality. I know that woodland is popular brand and have a good market in India and also known as its quality as a life long warranty. I have already used many shoe and sandals of this brand and have no complain before this. I am writing this letter to complain about my shoes, which I purchased last one months ago, BILL DATE 23/5/2014 a Woods Black color shoes (Article...
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Woodland - Extremely bad service at store

User
 kaushik412 on Jun 12, 2014
Hello Team,

I have given my shoes for the repair work at the Delhi Connaught Place store (F-Block) on May 5, 2014 which should have returned to me on May 15, 2014 as mentioned in the script. After doing several follow-ups with the store after May 15, 2014 I didn’t get the appropriate response. On June 9, 2014 store told me that the shoes are repaired. But on June 11, 2014 they said that the shoes are not repairable and also the staff shows inappropriate behavior and slang language on the telecom communication. I am really not getting how much time is required to judge that...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Woodland - shoes's pasting wore out in 4 day after purchase

User
 jagdishgoyal on Jun 7, 2014
Dear I have a pair of woodland pair on 4th may from your kurukshtra store and on 7th the complete pasting of shoe wore out. It is totally against your brand image this is my 4th pair of woodland and i am disappointed with the service of your store i have given a compliant on 8th may and i was told that the shoe is sent to company for replacement. i have visited the store twice and i was assured that the pair will be replaced, But to my surprise today after 1 month i was asked to take back the same pair. I bought woodland for quality not to compromise. my bill no is-201445464 dated-4/5/14 pair...
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Woodland - Uneven sized pair of sandals which passed QC - SUE Woodland

User
 Gayathri Aruchamy on May 22, 2014
I bought sandals from Phoenix mall woodland showroom (chennai - velacherry) for 2895 bugs and noticed that one sandal is one inch longer than the other but the company size is displayed as size-13 at the back of both sandals and it is also marked as QC PASSED. Have they really done QC or just pasted the sticker 'to show off that they are following so called processes. Sue them.'...
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Woodland - woodland sndal

User
 jojoadv.idu on May 22, 2014
i bought a woodland leather sandal from flip kart.Order id OD30714093039 dated 14 July 2013. But after 10 months I found right leg's clip was broken. i have been contact woodland showroom but they denied because it purchased from online. still i am unable to use it. Kindly help in this matter either in repairing or exchange it. I am the resident of Kottayam, Kerala. My email is jojoadv.idu@rediffmail.com...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Woodland - Woodland Shoe Complaint

User
 ABHILASH KUMAR S on May 2, 2014
I had purchased a pair of shoe from Woodland Showroom, Eastfort dated on 21-Apr-2014 having bill no. 2014214 which got damaged within couple of days from the date of purchase. When contacted the showroom they asked to come with the bill and the copy of your reply to the complaint done to woodland. This is not the first case, we had faced the same issue with one of friend. He too has the same issue with this brand. By this incident I have lost faith in the brand....
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Woodland Shoes - Fraud by woodland stores

User
 rishabh0001 on Apr 29, 2014
Sir This is to bring in your kind notice i am rishabh sharma R/o Ghaziabad Bought shoes from m/s aero club woodland store shop no-iii m/24 nehru nagar main ambedkar road ghaziabad tel 0120 4152997 uttar pradesh india on 25 april as it was a clearance sale i chose shoe that was having price tag of 2995 on it and i got 50% discount on it .i got it billed and paid 1500 rs .i came back home later on when i saw the bill i found the price was on bill was 2245 and after discount it was showing 1500 rs .i am considering it as Cheating and planning to do some legal action against the company if matter...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Woodland - Brown Belt torn within 1 time use after buying it on 1932014

User
 sthalam on Apr 14, 2014
I bought a brown belt from mall of Mysore woodland show room on 19th 03-2014 and i used jest ones and i sow its tearing of its layers, becouse i am living in yadavagiri other side of the city and my busy schedule i couldnot go to showroom immidiatly but i went today to show to the shop keeper and to return the item which i paid Rs, 1395 tru my SBI bank card on that day. when i showed to manager he was refused and told me no garrenty and cannot do anything to you and was asking me to do complaint and you may get response.!!! i was deeply pained and shuttered by his word and was thinking this is the...
Complaint comments Read comments Complaint category Products & Services

Woodland - defect in shoe

User
 aditya90 on Apr 4, 2014
I am 7 year old customer of woodland.I had bought a woodland footwear Article nose - SM0976910 (43 SIZE) leather, TIN NOSE - 29330319300 DATED 26 NOVEMBER 2013 from Ms AERO CLUB woodland store 32/33 Prestige mysore bazar commercial street bangalore tel nose 080-41464244 for Rs 5995.Afetr wearing the same shoe for a month both the shoe sole got detached and hence the shoe lost its proper shape as well.I have been trying to contact the shoe store for the same but they are of no help.And on tat particular telephonic conversation the store owner conveyed the message that company will look into your...
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Woodland - fake product

User
 sarthi13 on Apr 3, 2014
i bought a pair of woodland shoes frm lulu mall, kochin...when i showed my shoes to my frnd, he said that there is no company mark on the shoes. there is only woods written inside the shoes. i was also not given shoes box... this proves the fakeness of the product... i m disheartend that a woodland showroom is selling fake products. i bought it for rs 4200...plz help...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Woodland - defective piece of my sandle

User
 reeta saxena on Mar 31, 2014
Dear sir/mam I purchased your product no LD1154112 orange coloured sandal for women worth rs.2295 on line. My complain is that fitting of its side flips is always open while wearing and right side leg's fitting is so uncomfortable that it can not be worn. it can very well be seen that it is not stitched properly and one side extra inverted stitch is there .After having such a prestigious brand sandals i am unable to use it. Kindly help in this matter either in repairing or exchange it. I am the resident of Kanpur U.P. My email is rsaxena26m@yahoo.com mob 9161222258...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Woodland - Faulty Shoes from M/s Aero Club Satara Road Pune (Woodland Store)

User
 sakharednesh on Feb 1, 2014
Sir, I purchased pair brand new shoes of woodland from M/s Aero Club Satara Road Pune (Woodland Store) on 12th Oct 2014. After a few days the sole of the shoe started to crack, where there were designs strips and the front of the shoe rubber came out. I returned the shoes to the outlet where i bought it for repairing. Two times same happen with me and again found the same condition of shows. I was shocked to see that not any kind of modification was done. The shoe was still torn and the front rubber was not fixed. At asking to the person about the matter he replied that Woodland has denied repairing...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Woodland - terrible quality shoes

User
 sakharednesh on Feb 1, 2014
Sir,
I purchased pair brand new shoes of woodland from M/s Aero Club Satara Road Pune (Woodland Store) on 12th Oct 2014.
After a few days the sole of the shoe started to crack, where there were designs strips and the front of the shoe rubber came out. I returned the shoes to the outlet where i bought it for repairing. Two times same happen with me and again found the same condition of shows. I was shocked to see that not any kind of modification was done. The shoe was still torn and the front rubber was not fixed. At asking to the person about the matter he replied that Woodland has...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Woodland - Defective woodland jacket didn't get replaced within 2 days

User
 djdeepujain on Jan 14, 2014
I bought woodland jacket at 12 jan 2014 eve for my wife and tried it today the found defect in hood. I just went to the woodland store at sec 14 main market Gurgaon, sales man was so rude and not want to solve the issue and denied to replace the same and asked to leave for 15 days to get repair then I talked to Mr. Ramesh Kumar as he told his name to replace the same he was more rude than other salesman.
I really feeling sorry to choose woodland as gift at least within a week should be replaced. This so pathetic response I ever got from any branded store.

I would like to share...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Woodland - Shoes in warranty, but no solution being given by Woods in phenix mall kurla

User
 Dipika Abichandani on Jan 7, 2014
Such a well know brand is providing so poor quality shoes I bought a sandale worth 1535 Rs from WOODS phenix mall kurla, the tip of sole upper cover is tearing like anything on its own, i have worn it for not more then 10 times, the person in the shop was first denying, then after explaing he took the shoe and told to come after a week, but now after 3 days he said nothing can be done, i travelled almost 35 Km that day so that i can get some solution and now being a maniac he said just come and take your shoes we cant do anything as i seniour said, i think this shop is a fraud and keeping fake shuff...
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Woodland - Shoes Quality Issue & Staff behavioral complaint

User
 Rakesh Narwal on Jan 2, 2014
Hi Team,

We have purchased the shoes from M/s Aero Club, CS 23A, DLF City Centre Mall, Ph II .M.G. Road Gurgaon-122001 store on 18/8/13. After some days stitching started worn out. When we contacted the store they asked to keep the shoes with them and get them repaired.

I have given them shoes on 01/12/13 date. and was asked to collect it on 15/12/13 date. After that I had talk with them on dated 10/12/13 that it has been repaired and I can collect my shoes. I went there twice after their call but both time I was told that the call was mistakenly and my shoes are still...
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Woodland - About woodland shoe material and manufacturing

User
 Kannan Nagaraj on Dec 31, 2013
hi I had purchased woodland's shoe two years ago. After one month of wearing my right leg rear heal got teared. Then I approached one of the outlet in bangalore (BEL ROAD SHOWROOM) explained the problem. Executive at the showroom said that he will get repaired also the repair was done and handed over to me. This took 3 months. Meantime i bought puma shoe and started using it. Now last month i restarted using woodland shoe for early morning walking. for two hours of walk my right leg rear portion tared again as earlier. I think there is problem in material /manufacturing. I request M/s woodlands...
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