Woodland Customer Care
Woodland Worldwide
Satisfactory rating: 1%
Submit a Complaint
495
COMPLAINTS

Woodland Customer Care

Woodland Worldwide

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Address
No 575, Near Post Office, D B Road, R S Puram
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Toll-free:
8
9
(Customer Service)
4
8

Additional info
Submit a Complaint
Satisfactory Rating
1%
Complaints
495
Responses
0
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon10:00 am - 06:00 pm
Tue10:00 am - 06:00 pm
Wed10:00 am - 06:00 pm
Thu10:00 am - 06:00 pm
Fri10:00 am - 06:00 pm
SatClosed
SunClosed

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Woodland Complaints & Reviews

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Woodland — Poor sandal and after sales service

 Sandeeplks on Apr 25, 2016
I am a Woodland fan since last 10 years. I am using woodland footwear regularly and quite satisfied with the quality. But recent experience with Woodland raised certain question about brand value of Woodland.

I bought a pair of sandals from Woodland store Dombivali (Mumbai). It was a new arrival hence no discount and no other offer. We bought it at the price of Rs. 2399. We were expecting good performance as usual with the product. But to out surprise, with 4-5 days of use its sole got split, threading got torn and some fancy buckle came out. We went to the store and complained. They...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Woodland — Women slipper submitted for repair

 Alka k30 on Apr 16, 2016
We submitted a sandal on 23 March on outlet at jailroad . when after chasing of 3 weeks I visited to collect my products and I was returned a product with more damage . Iam being told that I don't even recognize my product . I submitted the product for bad pasting issue and I was returned a tamperd product . now I will need to wait for another few weeks sourabh solanki the store manager is least bothered to even attend an address the issue . as a customer Iam not sure what Iam suppose to do next with such a crap service...
Complaint comments  Read comments Complaint category Products & Services

Woodland — Threads of shoes worn & pairs shape is different

 raj1101981 on Apr 7, 2016
Respect sir,
Usually my family, friends like to use your products for 10 years and i wish this company progress day by day. Sir, last month i purchase woodland shoes from your outlet at distt una, himachal pradesh but shoe threads worn out & pair design has defect. As i showed shoes to your manager after three days of purchase and he has accepted it but refuse to change these shoes. I have humble request try to sort out this issue on your basis to keep company loyal customers.
I will be thankful to you.
Rajneesh kumar, mob no 9876757640....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Woodland — Size issue and not reply

 gomsi jangra on Apr 2, 2016
I m ordered shose from your site odder is GC 1347113 40 UK size how I received uk41 order not available in site. Why they were sand and customer care no is not repoding.I need to be received my true order....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Woodland — Peeling of leather from one side of my 3 day used shoe

 Rajwi Sekhon on Mar 30, 2016
I had purchased leather shoe article no. L231110a 43 size brown colour from aero club(Woodland) ugf shop no. 14, 15, 16 western mall, ludhiana at rupee 7995 cash memo 4209 on 29.02.16 within 3 days shoe was open from one side and same day i told the store manager of upper given address and he promised me that the shoe will be 99%replaced in 15 days and now he is giving me that shoe saying that sry sir we could just repair them ...I hadnt accepted the same ...So hope this complaint will help me in some how......
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Woodland — Repair shoes of local cobbler

 Devidas Kunjetwad on Mar 23, 2016
Dear friends woodland company ke branded shoes lete ho to in chijo pe dhyan do

*complaint of woodland brand*

* aapke warranty ke shoes jo aap woodland store me repair ke liye dete ho, to wo shoes company ko nahi bhejate hua local cobbler se aapko repair karake diya jata hai.
Dhyan me rakhana

Aap kabhi bhi woodland ke shoes kharidane ke baad wo rapair kar ke jo aapko dete hai wo kahase aapko repair karake lake dete hai usaki inquiry jarur karana.?...
Complaint comments  Read comments Complaint category Products & Services

Woodland — Shoes folt

 dhamsania on Mar 19, 2016
I am dharmesh dhamsania, advocate, i am purchase shoes in rajkot city woodland show room, dr. Yagnik road, model no, tmpo6fwr men shoe gc 0333106w 13 black 39, dt. 03-feb-2016. When i walk with this shoes sole noise chui.. Chui... Chui... So i am very disturb for this noise. Kindly solve or change my shoes shortly. Intimate me....
Complaint comments  Read comments Complaint category Lawyers and Attorneys

Woodland — Bought floaters now damaged

 MarvelSingh on Mar 3, 2016
Dear one i bought the floaters on 14th feb, i hv been wearing it, i bought this because i thought woodland was tough, but i am dissapointed by the performance .i bought it from meenakshi mall woodland .
value 2895, my name simran singh used debit card, contact 9986557248...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Woodland — Shoes defect

 jayvir Bhanushali on Mar 1, 2016
Hi sir I am Jay bhanushali
i had purchase woodland shoes on 19/12/2015 and with in one month shoes was defect and they given me three month warranty for repair but after long process they are not ready to repair but also they are passing me local to upper and upper to local service channel...after long wait today i complain to you please solve my issue...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Woodland — Defective woodland shoes

 ayushkideas on Feb 29, 2016
I have purchased woodland shoes worth rs-3395, only after 5-10 days i found it was defective from front side...then i take the shoes to the woodland store shipra mall, indrapuram, ghaziabad...from here only i have purchased the shoes...they taken the shoes as the part of warrenty nd given me back after one month...nd i found that the have just stick the shoes with adhesive nd given back...i gave them back to repair it...nd now they r saying they cannot repair it take it back...how can i take it back, how can i wear those defective after paying this much...i just want new pair of shoes......
Complaint comments  Read comments [2]Complaint category Other

Woodland — Shoe colour fade and change of brand new shoes

 sushant.paradkar on Feb 27, 2016
Hi,

I recently purchased 2 pairs of Woodland shoes in one go for which I paid an amount of Rs.9444/- in the sale. The actual cost of the shoes is Rs.14000/-. The bill copy is attached herewith for your reference. Whilst using shoe shine, the color of the shoes has changed to dark brown. I immediately bought this to the notice of the store manager, Mr .Mahesh today and he tried using woodland shoe shine and one area of the shoes and the same issue reappeared.

There seems to some serious manufacturing defect in the shoes and they should be replaced immediately with brand...
Complaint comments  Read comments Complaint category Products & Services

Woodland — Dissatisfaction

 Harshit kumar singhal on Feb 24, 2016
I submitted my shoes as for repairing on19/01/16 and I purchased shoes on November end of 2015 only nd from December in that shoes problem was seen so I submitted my shoes for repairing and after 1month 4days I got my shoes by doing many call through customer cares and even after that it as it was without repaired the woodland store were giving my shoes I didn't accept nd after talking to customer care they call me back nd telling u take ur shoes we can't do anything... What the he'll company Is doing the company should be pay penalised......
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Woodland — Substandard product

 pankaj.shr1981@gmail.com on Feb 23, 2016
Although the quality of your rugged shoes may be good but your formal shoes needs lot of catch up. I had recently purchased a formal shoes during Deepawali and to my surprise it was defective and had to get it replaced after a lot of hardship after 2 months of follow up. During the relacement I went with a more traditional model to avoid discoloration however I found the shoes was of substandard quality and the color was fasting for both the shoes however indifferently and both shoes turned different. I have raised a complaint about the same but the same is falling on deaf ears....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Woodland — Extremely poor complaint handling system (regarding new shoe finishing)

 Arora_84 on Feb 23, 2016
This is regarding black formal shoes (L230-6, size 42) purchased from Woodland South Ex Store around 22nd Jan 2016 I would like to inform you that wearing the shoe on single occasion I found a mark on the face of one of the shoe and I took the shoes to the store on 7th Feb2016 to get it cleared. The store guys tried to remove it but nothing happened and in the they told me that we have to send to the concerned department and they might able to clear it.( Repair Slip 452)

Today I went to the store to collect my shoes and I found the mark as it is and what was surprising that there...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Woodland — Fraud by woodland company over product and services

 pushkar pawar on Feb 21, 2016
.lets start with the 1st incident i have faced.

i gave my shoes for stitching and pasting to woodland outlet in karol bagh.when i received my shoes back its sole was changed and was tore apart hole in sole it was like "beggar shoe".i told the outlet people it not my shoes "my sole was in better condition not like this"but the outlet people didn't listen to me.regardig this issue i mailed the customer care of woodland but i havent got any solution and they have stopped replying my mail even.

2nd incident in the month of December 2015 only i bought woodland sweater it...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Woodland — I gave shoes to repair now he not responding properly

 shivakumar biradarpatil on Feb 19, 2016
Hello Sir/Madam

Respected sir/ medam 01 December I dropped a mail to u all most two and half moth back till to day from company no one contacted me and not solved my problem. I hope atleast I will get the response from your side.


Earlier message


Few months back I had bought shoes from your outlet and as these was some issue I had given it for repair and i followed you people to send the shoes through courier and manager said you have been tied up with DTC courier service and not tied up with the professional courier.and told me to...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Woodland — Delay of replacement

 jihen jihen on Feb 17, 2016
I bought the sandals from Attingal branch (Trivandrum district).One of the strip was damaged and i gave it the store for replacement on (24/12/2015).Now its almost two month, i didnt receive anything.Can i know when will i get the strip.I contact the store but they dont have any idea....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Woodland — Wrong pricing being billed

 cpsherry on Feb 13, 2016
I bought a gents sandal from brookefield showroom in coimbatore which was said to be on 40%offer-Mrp of the product is 3395-/- inclusive of all taxes.While billing is being done it is billed as 3395 -40% and theb again 14.5% vat is been added.The billing cost is coming to 2332 which is totalling around 30-32% from mrp.why again vat is been added when mrp of the item is inclusive of all taxes.Are customers being fooled in stating as 40%offer and charging taxes twice.Really disappointed that a multinational company is foooling customers in this type of wrong billing...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Woodland — Jacket stitching and shape.

 dr vinod kumar chauhan on Feb 13, 2016
I purchase a jacket JC 232 from your store of Ranipur more Hardwar on 30 . 12 . 2015 but it used by me about after 25 days . after wear it, i saw that jacket is going more down in back and in front going up . collar stitching is showing not good look .
I went to store but he told me to call to costumer care . I call there but i did not get satisfactory reply .
I request to short out my problem ....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Woodland — Complaint against bad quality shoes

 sunilchauhan on Feb 9, 2016
My self Sunil Kumar I have bought a pair of shoes from woodland, Aero Club woodland 8 Bharti Artist Colony Vikash Marg New Delhi shop no.D007 on 19.12.2015. Shoe Model No. RIG 4035W13, size 42, Khaki colour.

The shoe was used only 4 or 5 times in month after that it was found that the left shoe edge is slightly black, top layer slightly got dark black spot, on that day we took this issue to the shop where it was purchased but shopkeeper argued with a lot attitude and suggest to go to woodland company for replacing the shoe. Than I was go to Woodland Company but they not solve my problem....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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