[Resolved]  Woodland — cannot give replacement

Address:

Surat, Gujarat

1 of all i purchase my sandle from woodland store iscon mall at surat, gujarat.
after 2 nd half month problem arise in sandle leather..problem is-- leather remove it self from the sandle ..
after that i m going to store for complain the store manager check my sandle and send it to company for service..
nd i ask to store manager ..how many time require for service ..at that time he said 20 days..after 25 day i m going to store .. nd ask for my sandle.. at that time sandle not come from company ...again nd again i m going to store in 1 by 1 days

after completion of 1 nd half month then sandle come at store...
nd i see my sandle then not fully resolve my problem...after one after again i m going to store ask to manager nd manager again send my sandle to company.
that after manager send my sandle to company..

after the 2 time sandle .total near 3 month competing then i call to store manager ask for sandle ..at that time sandle not available that after i m going to store ..

nd ask detail inn depply..

after few day..store manager said you can choose new sandle from our store..but he said one condition...
your 25% money cut from your last bill..

at that time i asking to old sandle ..that he said company take new desicion for u.

nd you can select new sandle nd pay rps for adjusment..

HE SAID i m not responsible for full refund...at time i say its ur problem bcz prob arise in ur sandle ..that u reponsible.. so i say give me new sandle other wise give me full refund.

at that time store manager say new sandle in replacement nd full refund is not possible ..



so plz respected sir plz give me satisfation solution...

and help me for new sandle

my complain no C.F.NO. 10.

FROM SURAT ISCON MALL WOODLAND STORE...

also i m attaching bill copy nd complain receipt [ 2 time ]

my phone number [protected]
email id [protected]@ymail.com