Woodland — Defective woodland jacket didn't get replaced within 2 days

Address:

Gurgaon, Haryana

I bought woodland jacket at 12 jan 2014 eve for my wife and tried it today the found defect in hood. I just went to the woodland store at sec 14 main market Gurgaon, sales man was so rude and not want to solve the issue and denied to replace the same and asked to leave for 15 days to get repair then I talked to Mr. Ramesh Kumar as he told his name to replace the same he was more rude than other salesman.
I really feeling sorry to choose woodland as gift at least within a week should be replaced. This so pathetic response I ever got from any branded store.

I would like to share my experience with all of my friend at least they shouldn’t go to the woodland store at sec 14 Gurgaon.

I am calling at customer care num but no response only long hold.