Hello Team,
I have given my shoes for the repair work at the Delhi Connaught Place store (F-Block) on May 5, 2014 which should have returned to me on May 15, 2014 as mentioned in the script. After doing several follow-ups with the store after May 15, 2014 I didn’t get the appropriate response. On June 9, 2014 store told me that the shoes are repaired. But on June 11, 2014 they said that the shoes are not repairable and also the staff shows inappropriate behavior and slang language on the telecom communication. I am really not getting how much time is required to judge that whether the shoes are repairable or not as the store has taken more than one month for the same. Or as per my understanding the store didn’t take any action on the same and after my continues calls they said that it’s not repairable.
The kind of response from the store was never expected. Moreover I have still not received the shoes back.
Regards
Akshaya Kaushik
+91 [protected]
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