[Resolved]  Woodland — sandals 4011 got damaged within three months

Address:

Erode, Tamil Nadu

i got a pair of sandals online through yuvastyle shopping site, ordered on 4-9-2013, and received the sandal on 9-9-2013, the sandal got damaged in the left one, it is unusable at the the moment, really frustrated, i lost the bill, but later made a printout of the invoice through yuvastyle website, when i went to a showroom in erode which is in brough road they said the product is not serviceable since purchased online, first of all i want to know whether the product purchased online is serviceable or not, if not then why do they sell the product in the brand name woodland, am really disappointed with the reply i got from the shopkeeper today, so please tell me what to do with the sandals now