Woodland — Sandals damaged within 5 months and no reply from customer care | |||||
I bought woodland sandals and they got damaged within 5 months. The local showroom is not helping. I sent email to Woodland customer care but there is no reply from them. I give here the email I have sent them. Dear Sir/Madam, I am Kingsly from Tirunelveli, Tamilnadu, South India, 627002. I purchased a pair of sandals of the below mentioned model on 23-Nov-2015. ITEM CODE - GD 0485108Y15 The shop's address is, Footcare, 2, L.T.M building, Tirunelveli Junction, Tamilnadu, South India. Ph:[protected] The plastic lock in the main strap in one of my sandals is broken. It is only five months since I bought this product. When I took my sandal to the shop where I bought it, I was told that they only sell items but don't do repair services. I was advised to mail to woodlands customer care (this email ID). I took my sandals to the Woodland showroom in Palayamkottai, Tirunelveli. I was told they can help me only if I had purchased the product from them directly. I feel this is not fair. I think I can expect a product from such high quality brand to last much longer than 5 months. I want to know if I can get a replacement for this product. It would be convenient if I can get this solved in some Woodland outlet in my place. So I request you to let me know what I should do now. Thank you Yours Sincerely Kingsly Was this information helpful? | |||||
Woodland customer support has been notified about the posted complaint. | |||||
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Sholl streach open but showroom worker not attend and sholl damage in 6 month
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