Woodland — Wood land Selling defective shoes in company showrooms and harassing customers

Address:

New Delhi, Delhi

I purchased a shoe from paschim vihar woodland showroom, within a month the shoe sole was torn. When I complaint the shoe defect to the showroom and asked for refund/replacement. They took it from me and said we will take 7 days and send the shoe to company head office and will inform you. To my surprise nobody called or informed me after one week, and when I went to the showroom again they said it will take another few days and they will inform me. Again nobody inform me. After many days of follow up they said they have pasted the sole. I paid money in showroom not for repaired item but for new one so give me refund of my money as you have harassed me a lot by selling defective piece and now saying me to take it post repair. because I paid full amount for new piece I bought from woodland showroom paschim vihar.