[Resolved]  Ws Retail Services Pvt. Ltd(flipkart) — Lenovo A7000-a mobile issue

Address:

Kozhikode, Kerala

I have purchased Lenovo A7000-a mobile from flipkart on[protected].Immediately after the delivery I have found that the mobile is not in good condition.Mobile screen always blinks, letters will be missing in any sentences(sms or web pages), never work maps for me(always get 'maps has stoped').I have complaint about this to flipkart and they check online(with some application called smartchk) and said there is no problem.They asked me to reset the phone and check.After resetting the phone I informed them as of now ther is no problem.But after 1 hour the same problem had started.So I again make a complaint.But this time also they do the same procedure and never tried to replace my mobile.I was telling them all the time the online checking and resetting will not do anything as per the previuos experiance, but they do not listen and asked me to do again.I hope this technique is to avoid the customer and get escaped from replacement of the product.I am still facing the same problem with my phone and planning to throw this mobile.This I am taking as a last chance to convey this issue to the concerned department so that next time they will not do this cheating.