[Resolved]  www.BagItToday.com — India Today Book Club selling pirated books

Hi,

When you receive an email from indiatoday bookclub or bagittoday.com, pl avoid reponding to that. Otherwise, they will trap you to become one more victim of theirs. I never expected to be duped by an organization bagittoday.com which is part of Indiatoday & Living media group.

I used to receive lot of emails from bagittoday.com for a long period and I used to just delete them. I don’t know how they got my email id. Few days back I received an attractive offer to order below books for Rs.803. Since I wanted to buy these books, I placed an order on www.bagittoday.com.
1) The Witch of Portobello by Paulo Coelho
2) Survival of the Sickest by Dr.Sharon Moalem
3) The Saint, The Surfer and The CEO by Robin Sharma
4) Why Mars & Venus collide by John Gray
5) The Namesake by Jhumpa Lahiri
6) Memories of midnight / The Naked Face by Sydney Sheldon
7) Numero Uno Sunglasses

I wanted to read above books and that was the reason I ordered above items. I thought www.bagittoday.com as a reputed company under India Today umbrella. But to my surprise instead of above items, I received following items from them after one week. The other shocking thing was that all the books were not original but fake scanned duplicate pirated books.
1) SUPERSTAR INDIA
2) BLIND FAITH
3) THE SAINT, THE SURFER AND THE CEO
4) BLINK 5) MEMORIES OF MIDNIGHT / THE NAKED FACE
6) NAMESAKE
7) NUMERO UNO WRIST WATCH
I really don’t understand being a leading publishing house of India, how India Today can sell duplicate, fake and scanned copies of books. I always avoid purchasing such pirated books which are available on any of the footpaths in major cities. I could have picked up such books from such vendors instead of ordering on prestigeous publishing house like India Today / Living Media.Also, I never wanted above books - item 1,2 & 4. Also they have sent Watch instead of Sunglasses? Even a small child will tell the difference between these two items.

When I sent several emails, there was no reponse at all from www.bagittoday.com. When I called their customer care, the response was pathetic. They wanted to me call following day. When I called the following day, I was told they will not be able to take consider my complaint as their system is down. I told them to connect me to their Manager, who can take a decision. I was kept on hold for 5mins to test my patience & to try whether I disconnect. Later, I was told that all their managers are busy and I need to call again the following day! I got really upset and told them not to cheat customers and sell cheap pirated books under their banner. I was told they will call me that very day by 6:30pm. Even after one week after that I haven’t heard anything from them.

Also,there is no entry of this order in bagittoday.com website when I log in with my credentials.

I repeat - I never expected to get cheated by a prestigeous India Today publishing house Living media. Being in the industry for such a long, how can they sell pirated books? Isn’t it against corporate ethics?

I used to read India Today regularly. This experience has made me to stop reading the magazine since they don’t have ethics to reply to customers. This is a great lesson for me not to go with the "brand" and stop all online shopping with immediate effect. It is better to walk down to nearest shop to buy items instead of these "attractive offers of fraud companies".

I request everyone not to respond to any "attractive offers" by fraud company like India Today bookclub or www.bagittoday.com