[Resolved] www.eBay.in — Non-refundance of product. | |||||
Hello, My registered email id on www.ebay.in is [protected]@YAHOO.CO.IN.I bought a blazer form www.ebay.in on 01-oct-2015 under the paisapay id:[protected].when it was delivered to me and when i checked it, i came to know that its large sized for me further there was no tag on the blazer to confirm that it is the same size that i ordered. i raised a complaint against this under the claim id:1320839 with the few days after receiving the product.the customer care told me to send the snapshots as proof, i did that too but still no action has been taken in my case.my case was shutdown without giving me any proper response.i tried to contact the seller but even he isn't responding.it has been two months now and still i haven't got my refund.please help me in resolving this issue.following are the details of seller:Seller Id: kalanidesigns Name: Mayank Kalani Number: [protected] email Id: mayank.[protected]@gmail.com. Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved | |||||
 2 Comments | |||||
Comments
Hi Saliq Bhat,
Thank you for sharing your concern with us.
We would like to inform you that as per eBay policies we cover the buyers under eG only if the item received is not as described / not as expected. However, in this case the item received is completely as per description but not as per your expectation. So, eBay would not be able to intervene in this anymore as the claim falls under non-eligible criteria.
We would request you to get in touch with the seller and resolve the issue amicably.
Thanks & Regards,
Team Ebay
Thank you for sharing your concern with us.
We would like to inform you that as per eBay policies we cover the buyers under eG only if the item received is not as described / not as expected. However, in this case the item received is completely as per description but not as per your expectation. So, eBay would not be able to intervene in this anymore as the claim falls under non-eligible criteria.
We would request you to get in touch with the seller and resolve the issue amicably.
Thanks & Regards,
Team Ebay
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Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com
Thanks & Regards,
Team Ebay