[Resolved]  www.HomeShop18.com — Kitchen appliance

Pethetic experience

I ordered(order no.[protected] on 26th April 2016 for Mahavir Induction Base Non-stick Kadhai With Lid (Seller: MAHAVIR ENTERPRISES) from Homeshop18, the product is totally worst product only i have used it once which price is around(Rs. 449/-). This product is also not acceptable made of of tin not stainless still also in one use its cote has been come out and rusted also. so if we will get like this product then why we will choose your service. So please replace it. i never expect like this product. I[censored] will say i can share the pic of that product with the condition of it, in a single use.

Email has been sent to customer care long back but no one is interested to help their customers

Dear Customer,

Warm greetings from HomeShop18!


Thank you for getting in touch with HomeShop18. As per our return policy, any issues with the product should be brought to our notice within 48 hours of receiving it. Please refer to the following link for an insight into the policy:


http://www.homeshop18.com/return-policy.html


Unfortunately, since the period of return has expired for the product in question, we shall not be able to allow for the provision of return of the product. We will be more than happy to tend to any other concern of yours.


Thanks and Regards,
Team HomeShop18