[Resolved]  www.Kaunsa.com — Fake HTC one S and Also Charge EMI amt but not Converted

Address:

Bangalore, Karnataka

Hi, Day by day new issues are coming out with this product deal I have made. I have never seen this kind of Website/Seller ever who has done this much fraud. below are few things you need to know and take immediate action: 1. Product((Mobile-HTC One S)(OrderNo- KA/252233/L2ZGT0QD )) which I have purchase from your website on 28th Feb 2014 by selecting option EMI and description is as below: Mobile cost:10999 EMI Charges: 934 So total I paid= 10999+934= 11933 so that will convert into 9 months EMI. But today when I checked my credit card statement instead of converted EMI amount transaction details statement came with full amount deducted transaction details. I had a discussion with my bank but they informed me that Its not being converted into EMI by seller so ask them why they did not converted it into EMI if they have taken charge of 934 Rs. They told that they cant do anything in that as its seller responsibility and if you want us to convert into EMI then you have to again pay 900 rs for that. I have sent an email to you email [protected]@kaunsa.com and attached both proof which mention EMI amount deducted with full amount. 2. No one is responding me from your website you did not share seller's contact details with me. When I contacted customer care they informed me that seller's mobile no is not there with them. 3. As there are so many issue with this phone including payment also. I want to return this product immediately and want my amount refunded at any cost with 24 hour else here I am giving you last Warning either take a action on this or I am going to raise a complaint in Consumer court mentioning mental torture, fraud and time wasted claim on you as its your responsibility to deliver a customer right product which seller has mention on your website. I have done this transaction from your website so its whole and sole your responsibility to take the product back and return my money. Its a very bad impact on your website that so much fraud is going on your website. You don't have authorized seller . I am going to publish is on internet with so many customer complaint website. Then its on your image only. I want a solution within 24 hour at any cost else I'll go to consumer court claiming you as fraud.