www.mobikwik.com — E-banking fraud

Address:Lucknow, Uttar Pradesh

Support I(Hira lal Pandey, mobile number-[protected]) am a victim of Online Fraud which has been done yesterday day (12/08/2015). Based on the initial investigations on my bank statements, I got to know that there has been an Online transaction done through my father's SBI Debit Card at Mobikwik website. The summary of transaction done at your website is available in my Bank statement. Transactions done via Card Details - 622xx5423 Date Narration Ref. No. Debit 12-Aug-2015 POS PRCH POS [protected] WWW MOBIKWIK COM txn# 291346 NEW DELhI 4, 999.00 12-Aug-2015 POS PRCH POS [protected] WWW MOBIKWIK COM txn# 291498 NEW DELHI RS. 4999.00 Transactions done...he called after OTP had been generated and asked forecfully my OTP no. and do transactions after that i received message two times of purchasing product worth RS.4999+4999 through mobikwik...please take action as soon as possible otherwise i will lodge complaint on your webtsie tody evening... is tarah se itni complaints aane ke baad bi aap log koi action ni le rahe h ab hum log action lenge... aapke khilaf
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Comments

sir,

Did you get any reply or solution, coz am also the victim of same thing.
i have lost rs14000 from my account
I am also a victim of same amount of 4999 twice pls share the number from where call came
On 3rd august thy also did 2 transactions from online recharge service of 1083 and 1180 please share these bas***** numbers.

Mobikwik — bill payment not done yet

my operator told me that they haven't receive any payment of rs.570&240.so kindly solve the problem asap because they haven't get any amount of transaction and return my amt asap. Ticket number-2485334, 2479082, [protected]

Added money to the wallet but wallet balance did not get updated

Below is the transaction details. 24/01/2015 19:20:20 hours Add Balance via web Transaction Id [protected]

Reactivate my wallet

I am very unhappy with mobikwik my wallet get locked my ID is [protected]@gmail.com And mobile number is [protected]...

can't get extra RS. 50

From mobikwiki, I got message that add rs. 50 in wallet and use ENTERMOBI and get extra rs. 50. But I cant get extra rs. 50.

REFUND AMOUNT

PLEASE REFUND MY AMOUNT 85, 85 NOT RECHAGE AND DEDUCT MONEY MY ACCOUNT CONT. NO.[protected] PUNJAB IN LUDHIANA

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7115
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information