www.mymantrashoping.com — I didn't receive confirmation mail about product they offer

Address:411061
Website:www.mymantrashoping.com

Today I received call from mymantras hoping.com and told there is combo offer. I made payment via credit card of Rs.8999/-. After that they told me you will receive product within 4-5 days. But I didn't receive even confirmation mail from them. When I called back on that no.[protected] not able to contact. Now I am thinking this is fraud. Pls help me if this website is fraud. How to take back my paid amount?
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MyMantraShoping.com customer support has been notified about the posted complaint.
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Dear bhimkori

This is with reference to your post dated 09-Nov-2015. We are keen to resolve your concern, Sorry for the inconvenience we have received your query and we have forward your case to our risk department so they will resolve this issue however.

Look forward to receiving the required details at info.[protected]@gmail.com


Regards,
Mymantrashoping team
info.[protected]@gmail.com
Due to misunderstanding between mymantrashoping.com and me I have complained about not received confirmation mail. Now they have committed that they will deliver vthe product within 24 hrs. Now I am satisfied if they deliver the product within 24 hrs with docket number as per their commitment.
Respected Sir / Ma'am,

This is to inform you that, I received a call from ''Mymantrashoping.com, phone #[protected] on dt. 8/11/2015 & I booked an order under order ref # [protected], EBS payment id # 44373636, payment amount Rs. 12, 999/-
Item detail:
Samsung J7 mobile 1 pc
Samsug LED TV 34''
Reebook bag 1
Sunglass 1
ATM cover 1

Till date nigher goods received nor payment refunded yet !
Made several phones to the company from last 2 weeks but not received any positive response. Telephonic summary with Mymantrashoping.com as under
1. Mr. Rishab, Account Sec, phone #[protected]
2. Ms. Anjali, Retail sec., phone #[protected]
3. Mr. Vikram, Manager, phone # [protected]
4. Mr. Srivastava, Manager, phone # [protected]

EBS : Received an e-mail from EBS which stated that my transaction status completed successfully but after a while I received one more mail which updated translation status ''incomplete'' And stated that the payment will be refunded by 7-10 days when re-contacted to EBS & stated me that my transaction id # 44373636 has been successfully captured by account # 17751 & domain name : mymantrashoping.com on dated 17/11/2015
Correspondence detail of EBS :
Email id : [protected]@ebs.in
Sreejith. S
Senior Executive- Transaction Support.
E Billing Solutions Pvt Ltd
Help Line:[protected]
https://support.ebs.in/app/

Mymantrashoping.com making false commitment & fool to people. Offering customer attractive products in attractive price by phone, Instead of offering installment payment, deduct 100% amount whether no refund payment received later as per their commitment, Even they advise me goods have been dispatched but not provide the awb no. even after several time making call the them & no any reply or call from them.

I have been harassed a lot due to this unexpected incidence during the ''Diwali Festival''

Hereby, you are kindly requested to take the necessary action against this online frauds & help me to get my payment refund or deliver the goods asap. & I would be grateful to you for above assistance

Thanking You
Your's Faithfully

Mr. Vinay Kumar Gupta
Phone : [protected]
E-mail : [protected]@gmail.com
B 112, 2nd Floor
New Ashok Nagar
New Delhi - 110096
this is a fraud company.
this is a fraud company. No product no money
Now i have not receive any product or amount
I too lost money on this.
We can go for (https://www.ic3.gov/faq/default.aspx) internet crime complaint center. They will take legal action on those people.

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    MyMantraShoping.com Phone
    +91 12 0650 0424
    MyMantraShoping.com Address
    G-19, Uttam Nagar, New Delhi, Delhi, India - 110059
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