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Groupon India / NearBuy

[Resolved]  www.nearbuy.com — Kfc coupon is not working

Address:New Delhi, Delhi, 110062
Website:www.nearbuy.com

I have purchased a kfc coupon on 19 april 2016. But it didn't work then call your customer care they said that day that their is some problem then i again tried to use the coupon on 26 april 2016 and again it did't work i received a mail from you that it will work but it didn't.

So kindly return my money or i have to take legal action.

Voucher id-nba8qrh3jejpdm
purchase id-3159859
user id- [protected]@gmail.com
+2 photos
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May 13, 2016
Complaint marked as Resolved 
my complaint was resolved but took time today i received my money back. Thanks nearbuy
Groupon India / NearBuy customer support has been notified about the posted complaint.
Complaint comments 
18 Comments

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Comments

Dear Samrat(samratmajumdar),

We are getting this checked and will get back to you with an update on this soon.

Thanks
Team nearbuy
Reply
Dear Samrat(samratmajumdar),

We wish to inform you that we have already shared an update via email with all the details on your escalation ticket ID 85268. Feel free to get in touch with us for any further assistance in future.

Thanks,
Team nearbuy
Reply
I got a call from your side that i will get the money in 5 days but today 5 days got completed but i didn't received the money.

So where is my money???
Reply
why aircel customer care is answering the queries of groupon/nearbuy customer care???
Reply
Dear Samrat(samratmajumdar),

We are checking this again and will get back to you as soon we have an update on this.

Thanks,
Team nearbuy
Reply
Dear Samrat(samratmajumdar),


We have checked and found that the refund has already been processed on 29.4.16. We have also shared an update with you via email with all the details on your escalation ticket no.85268.

Thanks,


Team nearbuy
Reply
yes i received a mail from you but it ins't showing in my account till now
i mean in my bank account
Reply
Dear Samrat(samratmajumdar),

Please share the updated bank statement from the date of the transaction to till date on [protected]@nearbuy.com for further assistance in this regard.

Thanks,
Team nearbuy
Reply
do i have to give you the scanned pic of BANK STATEMENT or BANK PASSBOOK
Reply
Not use for me lenskart voucher's rs.1500 i buy this coupon in 500.
and also this voucher is not working in lenskart shopping i want my fund refund.i paid 500 from my paytm case
i want my fund refund
Reply
Dear Shashank Rajak,

Please share your registered email ID with us. We'll look into it.

Thanks,
Team nearbuy
Reply
Dear Samrat(samratmajumdar),

Please share your scanned bank statement from the date of the transaction to till date on [protected]@nearbuy.com for further assistance in this regard.

Thanks,
Team nearbuy
Reply
I have purchased two vouchers but money has been deducted twice from bank. 799 each. Total amount rs.1598.00 . Deducted twice from bank. 1598 and 1598. But money has not been redunded yet. And no way to contact nearbuy.com
Voucher for purchase 3350138.

E-mail : [protected]@gmail.com
Reply
Dear Raunak(Raunak Sehgal),

We are on it. We will get back to you as soon we have an update on this.

Thanks,
Team nearbuy
Reply
Dear Raunak(Raunak Sehgal),

Our team tried to get in touch with you but were unable to. Please share an alternate number and a convenient time to us to reach out to you to assist you with your concern.

Thanks,
Team nearbuy
Reply
Dear Shashank Rajak,

We hope your issue has been resolved. Let us know if there is anything else we can help you with.
Have a nice day.

Thanks,
Team nearbuy
Reply
Dear Samrat(samratmajumdar),


We hope your issue has been resolved. Let us know if there is anything else we can help you with.
Have a nice day.

Thanks,
Team nearbuy
Reply
Dear Raunak(Raunak Sehgal),

We hope your issue has been resolved.We have already shared an update via email with all the details on your escalation ticket ID 114244. Feel free to get in touch with us for any further assistance in future.

Thanks,
Team nearbuy
Reply

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