www.Paytm.com — Worst customer service - No resolution for ticket id #[protected]

Address:

Chennai, Tamil Nadu

Paytm.com has the worst customer service. They are not trustworthy. A few days back I ordered some items. The seller sent me wrong item and contacted their customer care. Then I got a reply from a customer representative stating to send him the picture of the item and the package that I received. And asking if the package was intact. So, in my reply I told him the packing was in good condition and sent him the snaps. Since, then I got no response from the customer representative. I have even sent 3 reminder emails but no response and it has been a week I have been waiting for their response. Paytm.com is not trustworthy.