www.redbus.in — Transaction fail | |||||
Hi, I had tried book ticket through red bus but transaction was failed and amount was deducted. I had raised complaint and got reply that you will get refund amount with in 2 working days. But, i am waiting yet. Redbus support Jun 25 To me Dear customer, This e-mail is in response to your request, for the refund of the money that is deducted on www.redbus.in. We regret the inconvenience caused to you. The money that is deducted from your account has not reached us as its a fail transaction. From our past experience, we have seen that in such cases, the money normally remains with the bank. This refund will be initiated by your bank. Usually in such cases, banks automatically refund the amount in 2 bank working days. If you don’t see the refund in 2 bank working days, kindly get in touch with your bank. We hope to serve you again in the future. Salman sharieff Redbus Was this information helpful? | |||||
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Red Bus customer support has been notified about the posted complaint. | |||||
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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Greetings from redBus !!
We are sorry for the delay in response.
Firstly, please accept our sincere apologies for the inconvenience caused.
We request you to kindly share your registered email address and date of transaction to [protected]@redbus.in so we can check and get back to you at the earliest to address your issue on priority.
Regards,
redBus Team.