[Resolved] www.reliancecommunication.com — CUSTOMER HARASSMENT TO CONVERT FROM PREPAID TO POSTPAID | |||
Dear Sir/Mam, It is to inform you that recently I had a very bad experience in both the reliance store in siliguri, West bengal. My problem was I have got a pre paid connection sim which i have been using since many years bearing number [protected], as the sim was not working showing no regestration network, I have move to the store for a solution but instead of the solution got the answer from the customer executive that I have to convert the prepaid connection to post paid, and also told taht there is no prepaid sim available. Is the way company work out. kindly suggest my alternate number is : [protected]. Was this information helpful? | |||
Oct 19, 2016 Complaint marked as Resolved Verified Support May 29, 2015 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jul 27, 2015 Reliance Communications Customer Care's response Dear Customer, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
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