Www.sendmygift.com — Order#[protected] customised mug

Address:	560102
Website:	Www.sendmygift.com

Ordered it on 30/12/2015. Did not receive the mug yet. On 11/01/2016, I had a word with Mr. ABDUL from escalation department. He promised that my order will reach before 13th Jan 2016. But its 15 Jan today and yet I haven't received my order. I called customer care today some JIVIKA took my call I asked her to transfer the call to escalation department then she said there is no senior on the floor and without saying anything kept me on hold for around 15 minutes. It is the PATHETIC company with carefree employees who do not value their customers at all. I feel like it is a fraud company infact which makes money from different customers and then vanish. If I don't get my order before Monday(18/01/2016), I am going to lodge an FIR against them.