[Resolved]  www.Snapdeal.com — Complaining against snapdeal for refund the money

Address:Bharuch, Gujarat, 392012
Website:www.snapdeal.com

I have purchased online CITY SHOP BLUE & BEIGE NET GOWN for women Rs. 1888/- Order no.[protected] Suborder No. [protected] as on dated 07.09.2015 from Snap deal with mobile No. [protected], but I am not satisfy for that product so I have decided to return them, Finally I have call to Snapdeal they will arranged to pick up the product from my home as on dated 15.09.2015. As per FEDEX courier tracking record[protected] it is delivered as on dated 17.09.2015.
I have also provided to snap deal scan copy of courier details & bank details.
This communication I have discussed long time on daily basis I have spend approx Rs. 1000/-.
Every time they were hold and check the details and asked same details on daily basis.
There is not any Toll free No.
I have complaint many times to snap deal, they didn't take any strong action just give me the assurance every time.

Still I am awaiting to refund my money since last 2 and Half month.

Thanks & Regards
Pooja Sharma / Ramashankar
Mobile No. [protected]
Email ID : [protected]@welspun.com
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Ramashankar-sharma,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi Ramashankar-sharma,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Snapdeal Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information