Xiaomi India — A hazard to buy Redmi 2

Address:	Chittoor, Andhra Pradesh, 121001
Website:	mi.com

My phone-redmi 2 is not working after just 4 months o[censored]sage. it got overheated on 11th december and now it is not switching on.it may have even burst.. reallllyyy disapppointing. my valuable data has been lost. my xams are going on and m unable to retrieve anything out of it. even the person at xiaomi service centre is not ready to help. it should have been worked atleast 6 months.. i also contacted through online chat but when i complained of the problem the contacting agent left the chat.so, i wanna request the company to either replace or repair the hand set as soon as possible.it's reallly urgent for me. documents would surely be attached if there is any scope of help. please help me. date of incident- 11 december mi number--[protected] item ref.[protected]