Xiaomi India — Defective piece need replacement it has been more than 70 days | |||||
I have purchased redmi note 3, don't know why my phone got turned off by itself. I have submitted the device in begumpet (Hyderabad) service center with service number : wxin[protected]. They told me that the phone is having liquid damage while actually it has no liquid damage, it is a manufacturing defect. The display is having 3 layers and in this one layer is a liquid layer, that got burst by itself internally, there is no external liquid damage. Don't know why government encourages such waste products made of cheap parts in market. After submitting the device, the part that need to be replaced was not available for more than 50 days with service center. Now it has been more than 70 days and not been repaired. When i contacted the manager for replacement, he says he need approval for that, then why is he there as a manager and told me to contact support no. When i contacted the support number, they say me to contact branch. Now you tell me to whom should i contact to get my issue resolved. And tell me one thing why does a phone gets turned off by itself when made a software update. Really cheap parts and cheap software. I request government to ban this defective products. Mi - defective pieces and worst worst service. Was this information helpful? | |||||
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