Xiaomi India — Fraud while service after sale

Address:

New Delhi, Delhi, 110019

Today I wrote an email to them which is as under:


Thank you customer care for reply. further to telecon with the floor supervisor Mr. Ranveer Singh of instant date, I request you to provide me the exact details of the cost as mentioned in my previous email (appended below). Further, I was also learnt from Mr. Ranveer Singh that the price as quoted by the Service Centre is the official price of Xiaomi India.

I reiterate that the replacement cost of two parts INR 8400 is being charged by your service centre to undertake repair of almost 1.5 year old used Redme 1S (INR 5999). In other word the servicing cost is much more than the cost of handset sell to Indians in India, which is frivolous and malicious.

keeping in view of the above, you are advised to immediately confirm in writing about the Xiaomi official price of 1 unit motherboard of Redme 1S and 1 unit Display of Redme 1S of failing which I'll be compelled to take legal recourse including filing criminal complaint(s) against you as per laws of the land.

This is in addition to the actions that may be taken by the other individual affected persons in India.

thanks and Regards


O P SINGH


I think, the charges charged by them are unjustified and wrong, which indicate the mala-fide intention of the company too.

The concerned are therefore requested to take necessary action to mitigate the syphoning of hard earn Indian's money by foreigners.

thanks and regards

O P SINGH
[protected]@gmail.com