Xiaomi India — Flipkart

Address:

Kolkata, West Bengal

I have ordered Redmi2 Prime mobile phone on 24th August, 2015 in FlipKart and the mobile delivered on 27th August, 2015. There are two types of problems, I am facing. 1) If I reboot my mobile, maximum time it shows some kind of error massage(picture attached) and few options to select. If I go for any of these options, it will not reboot properly. Same problems happen, when I switch off my mobile and then switch on. 2) The mobile displays full battery length, when I go for sleep in night. But when I wake up in morning, mobile switch off automatically and it shows battery length zero. I have requested for return on 29th Aug, 2015 but I did not get any call from technician.Today 30th August, product specialist team should call me around 3:41 PM but I did not receive any call. I want to case file against flipkart to do return request smoothly and provide me a same handset model but good quality. Order no:OD[protected] Thanks, Amit Ph:[protected]