[Resolved] Xiaomi India — MI3 phone not working and not giving replacement | |||
Hi, I have recently purchased MI3 mobile from flipkart site in sep month within one month it starts giving problems of reboot. I have been directed by xiaomi customer service to submit my phone in service center. I have submitted the phone in service center, they promised me to get it repaired in 7 days.. Now even after one month still they have not done anything on it.. I have escalated this matter to their seniors but nothing is happening... they simply saying wait for "some time" but there is no definate time... i have doen followup on mails but no single reply on it. They dont have nodal officer provision... They are not even ready to replace the handset.. which is just one month old... Please help me. Regards, Yogesh Naik [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Xiaomi India customer support has been notified about the posted complaint. | |||
 8 Comments | |||
Comments
Redmi prime note
REDMI should aware a minimum basic requirement in a calculator is % tab. why the same has not provided in redmi prime note and other phone manufactured by the MI India.It is requested immediately provide the same otherwise in no time the complain will be lodged in consumer forum and be published in daily publications.Reply is highly solicited.on screen having some orange spots
I have redme note model no. 2013121 s n[protected] Solve it My contact no [protected] Hi,
Purchased an MI redmi note 3 from MI store before 2 weeks and going through a bad experience.
10 – 20 times a day the a flash msg comes in screen “ sim card removed” and all the network bars disappear then suddenly after 30 – 40 seconds the network bars appear again
Sometimes the bars disappear for more than a minute then I reboot the fone, remove sim card to get it fixed..
This is creating a big problem for me
Order ID #[protected]
Name – Mukhtar Qadri
Address - ground Floor Bachittar Complex, Channi Himmat By pass Jammu, Opp. K.B public school, JAMMU, JAMMU AND KASHMIR-180011
Contact - [protected]
Purchased an MI redmi note 3 from MI store before 2 weeks and going through a bad experience.
10 – 20 times a day the a flash msg comes in screen “ sim card removed” and all the network bars disappear then suddenly after 30 – 40 seconds the network bars appear again
Sometimes the bars disappear for more than a minute then I reboot the fone, remove sim card to get it fixed..
This is creating a big problem for me
Order ID #[protected]
Name – Mukhtar Qadri
Address - ground Floor Bachittar Complex, Channi Himmat By pass Jammu, Opp. K.B public school, JAMMU, JAMMU AND KASHMIR-180011
Contact - [protected]
Please understand we do not have any service centre in J&K. updated my phone as per your instructions
You sent me a defected phone and now troubling me with the resolutions, I have been continuously following with you via call centre and via mails as well
No courtesy towards customers, I am unable to receive calls . This is a biggest inconvenience faced by me . My phone gets disconnected during the call also, missed many important calls.
Either you resolve my issue otherwise I have to go for a legal process.
For god sake dont fool the customer
You sent me a defected phone and now troubling me with the resolutions, I have been continuously following with you via call centre and via mails as well
No courtesy towards customers, I am unable to receive calls . This is a biggest inconvenience faced by me . My phone gets disconnected during the call also, missed many important calls.
Either you resolve my issue otherwise I have to go for a legal process.
For god sake dont fool the customer
It has been already 13 days still I didn’t get any update and you people are just asking to resolve problem and get back to us but nobody is cares about this, I want to know when I will get my mobile back, it was my biggest mistake ever that I have bought this CHEAPER china mobile, I want resolution asap and want my answer.
Number :- wxin[protected]
Jatesh rohit
Number :- wxin[protected]
Jatesh rohit
Dear MI team,
Still I am waiting for proper answer that when I will get my mobile back, it is really very poor performance by your serviced centre, I am looking for responsible and final answer about my phone I want it asap .please look in to matter and reply me as soon as possible.it hase done already 12 days .
Number :- wxin[protected]
Date and Time :- 01-July-2016
Still I am waiting for proper answer that when I will get my mobile back, it is really very poor performance by your serviced centre, I am looking for responsible and final answer about my phone I want it asap .please look in to matter and reply me as soon as possible.it hase done already 12 days .
Number :- wxin[protected]
Date and Time :- 01-July-2016
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
4%
Complaints
6124
Pending
0
Resolved
259
+91 92 1269 2126
Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
View all Xiaomi India contact information
bad company m'gmt for services department
no replay to defolt phone problam
i have sugest public no purchage xiaomi mobile