Xiaomi India — Mi4i front camera gone blurry after MI update

Address:

Bargarh, Odisha

I purchased a Mi4i phone at the first launch from Flipkart. After some days o[censored]sing the phone, the software automatically asked for a MI update. As soon as I made the update I realized that my front camera has gone blurred. The pictures are coming very grainy with lots of dots in them. The problem was than reported to customer care helpline, after which they asked me to take it to service center to fix the issue. I live in a remote place and the nearest service center is 12 hours from my place. After 1 month I had some business work in Kolkata and I manged to visit the service center. I mentioned the whole problem to the service center representative to which he told me that the front camera cannot be fixed any more. In the whole where am I responsible!!! For the company faulty software update we have to bear the pain and for which the company has no solution too.. Want the company to replace the phone. I was big fan of Xiaomi but after this incident I am badly disappointed. Never going to suggest or buy Xiaomi afterwards.