Xiaomi India — Misbehaviour by branch incharge

Address:	New Delhi, Delhi, 110059
Website:	www.consumercomplaints.in/new_complaint

Hi,

This is a very bad experience today, 03/05/3016 with the branch in charge - mukesh, who is so arrogant, loud, shameless, careless and disgusting. I bought mi prime via flipkart, internet was not working properly, i searched the address and called dwarka service centre for the location twice or thrice as there are 2 market of sector 11. One is adjacent to dwarka sec 4, 5 & 12 and second is opposite sector 19.
This guy - mukesh is so irritated with my calls, he shouted on the call and cut the call with a bang. I asked him if the service centre is near sec 19 and he was so furious like anything.
I reached the service centre and asked who is guy i talked over phone and he came out from inside and said "haan vo ma tha" i said this is the way you treat your customer and asked him to call the supervisor over there. He said he is head, i asked him to provide his head email id where i can complain, he refused to tell me and said there is the toll free number and do whatever you want to do loudly "bahar toll free number likha hai, jis marzi se baat kar lo, mujhe koi fark nahi padta".
This is the worst experience i had with any mobile company and will never recommend mi phone to anyone after this horrible spat with the employee like mukesh.

Chander prakash dhondiyal