Xiaomi India — mobile service regarding

Address:Khordha, Odisha

My mobile redmi 1s had a spot on display and mobile is in warranty period I submit my mobile to the service station on 28th march 2015 and they told me that it will take 4 days to fix the problem but after 7 days they don't fix it and again said that it will take another 5-10 days but still after 10 days no further action in between many time I contact with online support and they also always register a complain and no action on complain after 15 days when I go to service center to collect my phone in prior condition they told that the phone is not switching on and also not charging it was a total subject of disappointing. I gave him 2 days time to fix it and return my phone in prior condition but after a month they are not returning my phone and not fixing the problem I want a clear justice I want to let him know that people who is sitting at higher position of the company and only concentrate on sales in every 2-3 months they are launching new models and but they are not thinking about the service issues only do business and make people fool. Please send them my voice I was a big fan of mi but these day I will not recommend any one to buy mi's product.
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Xiaomi India customer support has been notified about the posted complaint.
Apr 25, 2015
Updated by Praveen383
Please Someone provide me the concern person contacts.
Apr 26, 2015
Updated by Praveen383
After 1 day there are no satisfactory reply or action from the concern company.
May 02, 2015
Updated by Praveen383
What is happening there no updates no action from the company. is there no one responsible to answer the customer questions.
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