Xiaomi India — New purchased mobile front camera problem.

Address:Surat, Gujarat
Website:www.mi.com

I have purchased new mobile Xiaomi Mi4 from its web site, order no: [protected] on 1st Septemebr, 2015. Its front camera is giving blure vision. When i talked to their toll free number, they are asking me to go to their local service center at Surat where no body is responding. Even the local person dosn't have any facility, he is sending all the instruments to Banlure for repairing which takes one month. I need replacement for my phone because its new and they are giving warranty for 1 yr. When i asked them to replace the piece, they have refused and giving excuse that they have polocy to replace in 10 days only. I didn't see this polocy anywhere, however flip cart is replacing withing one month. Pls do the needful.
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