Xiaomi India — Pathetic after sales service by mi

Sartaj M

from Hubli, Karnataka

Website:

Mi. Com

Most unfortunately I bought Redmi Note 3 on 07/07/2016 bearing invoice No :[protected] and

IMEI:[protected]

Within a months time the mobile phone stoppedworking due to charging problem. To add to my agony, this company does not have service centres in Hubli Karnataka excepting Bangalore. There also most of the centres hv closed.

After so much of efforts I could find a most unprofessional service centre at Begumpet Hyderabad - tvse.

My so Furqan has given it for servicing on 24/09/2016.

But till date the phone has not been repaired.

What kind of service is this.

Kindly look into the matter and resolve in a couple of days time.

I am sure this issue will not get escalated.

Looking forward to hearing from you now.

Pl attached Service Order.

Regards

Sartaj Munshi

[protected]

[protected]

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Oct 22, 2016

Updated by Sartaj M I have written a mail to regional manager. Mr. Vishnukumar, but till date even he has not bother to rectify the issue.
It is cheating to innocent public. The begumpet service centre told that I would receive a Sms if the Mobil phone is repaired.
What kind of service is this????

Oct 22, 2016

Updated by Sartaj M Please don't upload false good comments about the company.
There are so many people visiting your service centres and getting phones repaired and cursing you.
Don't take the Curse of people.
Resolve all the huge pending complaints.
The complaints resolved figures are absolutely false.