Xiaomi India — Power Bank with Xiaomi from last two months

Address:Pune, Maharashtra

Hi, I had purchase Power bank of 10400 Mahs on October 2014 and it is not working from last two month. I had made a complaint at customer care 05 th Jan 2014. But till now no action is taken aganist the same. Its is already completed 60 days days. Whenever we make a call to customer their simply say that your request is escalated on immediate basis but till now nor response at all. And also their customer care is the worst Customer care I have ever face... Don't buy anything from xiaomi as if the product is not working, then it will take years to resolve the issue... Because you have only one number [protected] and mail ID service.[protected]@xiaomi.com, and in that if you complain about any person, it will not take any effect... Rather than Xiaomi buy other as if service care is not behaving properly, you will have another platform to complain about service center... But in Xiaomi they will simply say we can't do anything, do whatever you want (Even the Manager of the service center)... So Don't buy anything from the Xiaomi... Arpit +91-[protected]
Was this information helpful?
No (0)
Yes (0)
Xiaomi India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6124
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information