Xiaomi India — Product is not repaired in moee than 63 days under insurance wirh oneassist

Website:mi.com and oneassist.com

My phone was accidently broken (screen was broken), the phone was in running condition, only
1) the screen was broken
2) on eof the side corner of bottom was also dameged

The set was under insurance for one yer with one assist, they approved it and i have also paid additional amount required. with one assist.

Till the phone is not repaired and delivered to me
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My registered email id and phone number with Xiaomi and One Assist are as follow
Email: [protected]@gmail.com
RMN (registered phone number) = [protected].
As par the agreement of Insurance, the product must have been repaired in 23 working days but now ot is over than 2 months

also attaching the image of Invoice

Let me know the repair status of my mobile handset. Job sheet Number is JS[protected]
On 25th may I have ordered mi5 which is delivered today with an empty box there was only box with charger der were no mobile inside kindly check while taking parcel with any site...
Ppl beware while buying mi fones.
The worst service experience wid fedex and mi India
Dear Nagar,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are working on your case and we will keep you posted on any development in your, Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]


Regards,
Team OneAssist

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