Xiaomi India — Received damaged product (order id: [protected]) [incident:[protected]]

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.mi.com/in/index.html

Hello Team,

I have raised complaint on Sep 4th, 2016. Today date is Sep 24th. Still my issue is not resolved.

Received Damaged Product (Order ID: [protected]) [Incident:[protected]]

MI Customer Service is one of the worst and pathetic service which i have ever seen. I will not recommend to buy any product in MI, you wont get proper response from MI Customer Care if you face any issues with the product. I would like to give Negative Rating for MI Customer Care.

I don't understand, for return and replace why you guys are taking these many days.

I have received defective Redmi Note 3 Flip Case Black product.

Please take back your product and re-send the good condition product. Or else just refund the money, i will try to place in Amazon/ Snapdeal/ Flipkart.

Please look into this issue as soon as possible.
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