Xiaomi India — Redmi Note 3 phone replacement not received after 45 days

Address:Bangalore, Karnataka, 600096
Website:mi.com/in

I had raised a complaint with Xiaomi India for defective product received on 12th Oct and sent pictures the same day. After 20 days I was asked to send the product to them by courier. They received the product by 3rd Nov. Now its almost 45 days since I first raised the complaint and I am yet to receive the product. Their customer service is bad. They customer service agents dont respond properly and upset you with their attitude. They would not even refund the money. It has been a harrowing experience.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Mi bug report problem

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6124
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information