Xiaomi India — Very very poor after sale service and fraud service center

Address:

Vadodara, Gujarat, 390023

I had purchased MI4i, invoice no.[protected] dated 05 nov 2015 through Mi Sale. In January 2016 faced moisture issue and refused to give warranty and took 2000 Rs. But Sim tray misplaced by him. Again waited to give but not received till March hence said to put your phone with job ticket it will come early. So given to service center on 15 March 2016 with job ticket complaint no.JS[protected](During Job ticket your service center person also misnamed complaint also my name shailesh mavadiya but mistakely made ticket of Piyush Kahar-very poor responce) but not coming so long. So i complaint on Toll free no also many times. Then i m take back my phone from your service center on 14 May 16 checked and fount not working, ask the your service center person but he again said no body working here at technicaly so you put your phone. I check phone outside he said that your belt not in your phone.

As your fraud service person in service center, first time my sim trya misplace and took 2000 rs, second time belt removed by your service center.
All are fraud in your baroda service center.

First your service center person take money by anyway.
Secondly thief mobile parts.
Even for simtray which misplaced by your service center i cant get even after 2.5 months!!!

How can anybody trust on your brand when such cases...I cant use my Mi4i since Jan 2016...parts are romved by your service center people.

Hope you improve your service center for valuable customer.

Now i am afrait to put my phone in your service center as again any parts misplaced or thief by your service center.

Very very poor service of Mi service in our city.

I dont expect anything but i lost my money behind yur Mi4i but you should improve your after sale service with trustfull service. I put my phone at home. I may got repair it outside but afraid to give in your service center.

Hope your service center will trustworthy soon for customer.