[Resolved] Xolo — aboit xolo care in jaynagar 4th block

pradekool

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I took anew xolo q2000l mob on 5th may 2015. Witin 17 days i got software problem so i took it to xolo care for repair. They took it and made the mobile dead and gave us and said we couldn't do but never informed that it had happened like that. Now again they have taken it for service. Now i am iritated with your mobiles and service centers. Now if i dont get the mobile as my new mobile i will file a complain in consumer court on xolo.

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Complaint marked as Resolved

Verified Support

Jun 01, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your post dated 31.05.2015 regarding XOLO Smartphone (Q2000L); we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in