[Resolved] Xolo — about battery problem | |||
Sir, I was purchase qolo q1010i on 26 July 2014. But after few days it shows a problem of battery.when my handset battery was low and I plug it into the socket then after 5 min its shows above 80.kindly I request you plz resolve my problem. Thanks Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 21, 2014 Xolo Customer Care's response Dear Mr.Prakhar
Greetings of the Day!
Thank you for making us aware with your grievance.
This is in reference to your post dated 20.09.2014 on https://www.consumercomplaints.in regarding your complaint for your XOLO Smartphone Q1010i.
We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
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I am also facing same problem with newly brought Xolo Q1010i
When I am charging it will behave strange. Say yesterday it was 26% so I have kept for charge and within 5 min it shows 100% charge.When I removed charging cable it will reduce very quickly. Within half an hour it will goes upto 42%. So I have again plug charging cable. But still it was
decrease from 42% to 41%, 40%, 39% and finally 38%. Then again it will start increase. Once it will reach 42% then it shows 56% person.I am getting totally mad.. Dont know what to do. I got this mobile before 5 days and it behave idotic.
My cell number is +91-[protected]. It is always on (24 x 7 x 365). Dont says that it will un-reachable.
I have many time called customer care center. But all customer executive are very very rough. They didnt care for proper response. They just told me that visit service center. Though I told them that I have already visited service center and they denied for services as mobile is purchase through amazon.in. Then they said can I keep you for hold for one mind. Then no one has given me reply until 10 min. After that call was auto disconnect.
Xolo is really worst in services.